Sainsbury’s has regularly updated shoppers throughout the pandemic with how the supermarket is keeping its staff and customers safe. On Monday, wearing a face covering in England became a personal choice but the supermarket giant encourages customers to continue wearing one.
A third tweeted: “I’ve seen huge families shop in store at one time, the rule needs to be stricter.”
The supermarket giant also continues to have socially distanced queues outside where needed.
Sainsbury’s added: “We are following Government guidance and encourage you to please do the same by wearing a mask when you are in our stores.
“However, we completely understand if you are medically exempt from wearing a mask.
“From Monday July 19, when wearing a face covering becomes a personal choice in England, we encourage you to continue to wear a face covering, if you can.”
According to the retailer, new signs and tannoy messages in store will encourage shoppers to wear a mask.
Simon Roberts, Sainsbury’s Chief Executive, said: “As we respond to the recent change in Government guidance, we know that safety is still top of mind for many of our colleagues and customers.
“Our colleagues’ safety is vital and many of our colleagues would feel more comfortable too and they are telling us the same.
“We’re asking everyone to be considerate and, while we understand wearing a face covering will now be a personal choice, we want to ensure we best support and protect each other in the weeks and months ahead.”
Stores will be deep cleaned overnight too.
Rival supermarket Tesco has said it is continuing its “quieter” shopping hour for its elderly and vulnerable customers.
While this time is said to vary from store-to-store, a huge majority of the priority shopping hours take place on a Wednesday between 9am and 10am.
The retailer also urges customers to continue to wear a face mask if they can.
Tesco said: “Although the legal requirement to wear a face covering in England ends on July 19, the Government expects and recommends that people continue to wear a face covering in crowded and enclosed spaces.
“So we’re encouraging our colleagues and you, or customers, to continue wearing face coverings if you can.
“For our customers and colleagues in Scotland, Wales and Northern Ireland, face coverings remain mandatory unless exempt, as set out in Government guidance.”