Grinding Gear Games have apologised for permitting paid streamers to skip the server queue as common Path of Exile gamers had been caught in lengthy strains.
Path of Exile producer Chris Wilson posted an replace on Reddit that confirmed the lengthy queues skilled by gamers on the launch of their newest replace was brought on by “technical issues”. The replace, titled Ultimatum, ran queues at an unusually sluggish tempo, that means many couldn’t get on-line to play the sport and had been held in strains for hours.
In his assertion, Wilson put the problems all the way down to “human error” and defined the bug fixes and modifications that might be applied in consequence. “We will continue to work on this issue until the servers are working perfectly,” he stated, “We know the Path of Exile realm can handle this much load, it’s just a matter of divining what subtle fuckery is causing the problem today.”
Further on within the assertion, Wilson addresses what he described as a “pretty big faux pas”, in that paid streamers had been allowed to entry the sport with out being caught in queues. The determination seems to have been a aware one, with the Path of Exile devs opting to permit them to bypass the damaged queues in an effort to uphold their finish of a advertising deal.
Wilson explains that “the backstory is that we have now not too long ago been performing some correct paid influencer advertising, and that includes arranging for massive streamers to showcase Path of Exile to their audiences, for cash.
“We had organized to pay for two hours of streaming, and we ran proper right into a login queue that will take two hours to clear. This was about as shut as you could possibly get to actually setting a giant pile of cash on fireplace. So we made the hasty determination to permit these streamers to bypass the queue.
“Most streamers did not ask for this, and should not be held to blame for what happened. We also allowed some other streamers who weren’t involved in the campaign to skip the queue too so that they weren’t on the back foot.”
In January, followers heard that Path of Exile 2 in all probability wouldn’t be launching in 2021. During an interview, Wilson admitted that the continued COVID-19 pandemic has affected the studio’s hiring plans and work on Path Of Exile 2. “I hate to blame COVID for stuff, but that is a big part of it at the moment,” he stated.