Small-business phone systems are now affordable and easy to set up, even for a one-person operation. If you’re a small business and are looking to set up 800 number services, keep in mind that there are many factors that need to be considered before making a decision.
In this guide, we have reviewed and listed the top five 800 number services for small businesses in 2022 so that you can easily choose the option that is best for you and your business.
1. MightyCall
Using MightyCall, professionals with small enterprises can obtain a leg up on the competition.
Without having to purchase any additional hardware or phone lines, business owners can provide their customers with toll-free numbers on their websites and have calls routed to the relevant staff members. MightyCall helps small businesses to better compete with larger companies by enhancing their branding.
Key Features
- New users can get a toll-free or local phone number for their businesses; they get all the features of a typical hardware-based phone system without the hassle or associated expenditures.
- Receive tools for businesses to hunt for “vanity” numbers. Callers can be greeted and routed using an auto-attendant, which can be set up by businesses. No one informs callers that several extensions can all be sent to the same cell number, so they can call at any time and dial the appropriate extension.
- The “click2call” button allows customers to call the business for free at any time using a pre-configured online dialer, which businesses can include on their websites. Companies can see how many and how long their customers are calling during peak business hours because these calls are tracked and logged. This increases the amount of website traffic that turns into paying customers.
- Set up your auto-attendant by recording a personalized message on your computer or phone. A Pro Voice Studio allows you to choose from up to 80 top-tier voice actors to record your company’s welcome message.
- Create new MightyCall extensions for each employee that will be using the system. It is up to each employee to select whether they want to be listed as “Available” or “Do Not Disturb.”
Pricing
Users can use MightyCall for free for 7 days before deciding on whether to subscribe to a paid plan. There are three different pricing tiers available, each with a different monthly cost:
- For $9.99 a month, Entrepreneur plan members get 300 minutes.
- For $29.99 a month, customers can use the Infinite Plan, which gives an unlimited number of minutes.
- For $49.99 per month, customers can use the Social Marketing Plan to get unlimited minutes per month and up to five toll-free or local phone numbers.
Pros
- Pricing options that are both flexible and affordable
- Numerous user-friendly and customizable options
- 7-day free trial
Cons
- There are few unified communication options available as a virtual phone provider
2. RingCentral
RingCentral is a wonderful phone solution for both physical and virtual companies who want to replace their landline phones. For businesses of all sizes, RingCentral is a popular phone service option. The phone system they provide is one of the most feature-rich options for small businesses.
Key Features
- Unlimited phone calls, call forwarding, caller ID, call waiting and transfer as well as the ability to share a single line between many mobile devices and users, SMS messaging, and visual voicemail.
- Access to video meetings that include screen sharing, messaging for teams, and 1,000 toll-free minutes. An intuitive cloud administration system makes it quick to set up and manage your calls, making it a breeze to get started.
- A virtual phone system is accessible through the RingCentral desktop application and mobile app, which is available for all devices (iOS and Android).
- An extensive app connectivity catalog. By connecting to other services, such as automatic transcription and real-time analytics, you can create a fully integrated customer contact center. Other add-ons include voice-over call recording, insights from Chorus.ai, interfaces with call center software, connections with help desk support software, and more.
Pricing
Up to 10 members to the Essentials plan costs $19.99 per month per user (paid annually). The features and costs of other plans vary. You can purchase a vanity phone number for your company to have an interesting and distinct number.
Pros
- Customer care is available round-the-clock
- A wide range of options
- Phone service that is safe and trustworthy
Cons
- Agent Crashes are occurring on a regular basis
- The administration side may seem unnecessarily complicated and overwhelming
3. Nextiva
Nextiva is one of the best business phone services when it comes to features and convenience of use. It has a vast feature set, is easy to set up, and is affordable. Small business owners can effortlessly administer the unified communications platform like a professional with a web-based admin panel. With Nextiva, you can start small and grow without having to change providers. They can help you set up a simple phone system for your small business, or they can help you establish a world-class call center that includes voice, video, text, and chat.
Key Features
- Even if you want to continue using your current phones, Nextiva sells the hardware you’ll need to switch over. You won’t have to do anything but open the package and start using it!
- The Nextiva app allows you to utilize a headset with any device. Your workplace phone numbers can be used from the comfort of your own home. You can even use your workplace extensions.
- Nextiva takes care of all the security issues, allowing employees to operate from any location without incurring IT difficulties.
- All the main phone system functions are available – including voicemail, call routing, and an auto attendant that greets your callers and guides them to the appropriate member of staff. Additionally, customers have access to voicemail-to-email, which reduces the clutter in your inbox.
- With the auto attendant feature, calls may be effortlessly directed to the right team no matter where they are, regardless of whether your firm has a physical location or is dispersed.
Pricing
There are three simple plans available at Nextiva for you to pick from. The cost is determined by the number of users and contract length. For an annual contract, the following are the starting rates for each plan:
- Essential: $18.95 a month.
- Professional: $22.95 a month.
- Enterprise: $32.95 a month.
Pros
- An overall rating of 4.2/5 on Trustpilot.
- US News & World Report has voted Nextiva U.S. Business Phone System of the Year for 2021.
- There are no long-term obligations or contracts.
Cons
- Getting hold of customer service might be a hassle.
- Call quality is poor, with numerous call drops.
4. Ooma
Ooma is a prominent business VOIP phone company that offers low-cost business phone lines and toll-free 1-800 numbers. The toll-free number can be added to any Ooma office plan that you purchase. There is an opportunity to change the toll-free number that is automatically assigned to your account.
Key Features
- Virtual receptionist, extension dialing, music-on-hold, smart mobile phone apps, call logs, and more are included as standard in the Ooma office platform’s extensive feature set. The best part is that it only takes a few minutes to get up and running.
- Managing calls, adding new team members, and more is a breeze with the Ooma admin panel.
- Ooma is a great option for businesses that wish to keep using traditional phone systems. Some companies require that all employees have a phone at their workstations.
- Ooma works with practically any phone, so you can keep using the one you’ve already got. Ooma has great deals on all the most popular smartphones.
- Using Ooma on the move is possible thanks to the company’s mobile app, which you and your employees may use on your smartphones. In this way, you can avoid paying for expensive hardware by using it on your smartphone or tablet.
Pricing
Starting at $19.95 a month per user with no contracts, Ooma offers 35+ business phone services and a free toll-free number with their plan. For $24.95 a month, you can upgrade to the Ooma Office Pro plan, which includes capabilities like video conferencing, transcription of voicemails, improved call blocking, call recording, a desktop client, and more.
Pros
- BBB-certified company
- Countless alternatives for both commercial and domestic use
- Cost-effective pricing options
Cons
- Less user-friendly
- Crashes frequently when using via smartphone
5. Grasshopper
Grasshopper is a VoIP service that provides virtual phone numbers to solopreneurs and small businesses. If you have a virtual phone number, your calls can be forwarded to any phone number or mobile phone. Outgoing calls, on the other hand, still require a phone line.
Key Features
- To keep track of your account and phone service, GrassHopper provides easy-to-use web and smartphone apps. Multiple extensions are available for your number, and you can choose from local, toll-free, and vanity phone numbers. It provides local and toll-free numbers for the United States, Canada, and the United Kingdom.
- Consolidate all of your business correspondence into a single inbox. Everything from emails to messages to phone calls and contact information is available in one spot.
- Call forwarding, routing, waiting, call hold music, voicemail to email transcripts, and more are all included with GrassHopper. As a result, it’s ideal for remote teams because you can build extensions that can be accessed from anywhere via mobile or desktop apps.
- The ease of use of Grasshopper’s mobile and desktop apps is highly praised. You can manage your phone calls on the go via the app. The desktop one allows you to send and receive SMS and calls from your computer. Both interfaces are intuitive.
- Unlimited calls and texts regardless of plan, which sets Grasshopper apart from other VoIP providers
Pricing
Here are some pricing plans to choose from:
- Solopreneur: $29/month or $399/year – ideal for only one user.
- Partnership: $51/month or $399/year – appropriate for businesses with 1-3 staff.
- Small Team: $78/month or $999/year – suited to companies with at least five employees.
You can also add more users and multiple local phone numbers.
Pros
- Unlimited extensions
- Compatible with your current phone
- A free 7-day trial
- Numerous plans are available
Cons
- Other VOIP services offer more extensive calling features
- Inconvenient to make international calls
Conclusion
Before signing up for an 800 number, make sure you read the fine print of any contract. Hidden rules and fees can have a significant impact on the amount you spend. Before signing up, be aware of the cancellation, number transfer, and plan modification policies.
That way, you’ll be sure to have the best plan for your company and the option to switch if necessary.